Browse the options and compare their key features, targeted users, top integrations, and more. Find a better and more affordable alternative to Intercom that works best for your business.
Customers are all about Airfive, praising its intuitive setup, efficient AI-generated replies, and unibox feature. There are a few hiccups like laggy performance and basic unibox design, just small bumps on the road. Weighing the raves against the occasional grumbles, Airfive is hitting the mark and is a solid buy for those in need of AI-powered email support. Plus, with a 60-day money-back guarantee, it's worth giving it a try!
Q: Dear TinyTalk Team - I hope this meets you well.
I am writing to express some concerns and seek clarifications regarding the tiered offerings you currently have. My feedback is centered around three main areas:
1.) Bring Your Own Key (BYOK) Policy and Bot Character Limits: I am curious about the rationale behind implementing BYOK while still imposing restrictions on bot character limits. The essence of BYOK, from my perspective, is to allow...
Tiny Talk has received positive feedback for its exceptional AI trainability, intuitive interface, and lifetime deal value. However, some users have raised concerns about privacy and the need for language translation. With an overall rating of 4.6 and 30 reviews, Tiny Talk is a solid buy, especially with its 60-day money-back guarantee. Given its strengths and occasional drawbacks, it's worth giving it a try.
Q: Long time user of Tawk To, which has a feature that I haven't found in any competitor:
it immediately ...
notifies me when a visitor enters the website (with sound and with a notification on the mobile app). Charla also doesn't do this and it's a deal breaker for me.
The notification also happens when integrated with anychat.one (an AppSumo LTD). Can Charla be integrated in AnyChat?
Hi Yehia, thank you for your reply (didn't get the notification).
Yes, that's exactly what I mean. It's the equivalent of the little bell on the door that goes off when a customer enters the shop. It can be annoying but I do like it and there's always the option to disable it.
+1 for this, I am using Crisp and that live session notification are helpful and also joyful to watch, I like how you explained it as "little bell on the door"
Charla has received positive feedback for its exceptional customer support, user-friendly interface, and powerful features. Some users have reported occasional bugs and minor issues with the chat widget stability. Despite these, Charla's overall rating of 4.6 out of 5 and positive customer feedback make it a solid buy, especially with a 60-day money-back guarantee. Give it a try and connect with your site visitors effortlessly.
AnyChat is a powerful all-in-one support widget that helps businesses connect with their customers across multiple communication channels. With AnyChat, you can seamlessly integrate a wide range of messaging apps, social media platforms, and live chat functionality into your website, making it easy for your customers to reach you in their preferred way.
The primary goal of AnyChat is to provide businesses with a comprehensive solution for managing customer communication and support. By offering over 50 different contact channels, including WhatsApp, Viber, Telegram, and more, AnyChat ensures that your customers can easily get in touch with you, no matter their preferred method. This helps to improve customer satisfaction and increase the likelihood of converting visitors into loyal customers.
AnyChat's fully customizable widget allows you to tailor the appearance and functionality to match your brand's aesthetic, ensuring a cohesive and professional look and feel across your website. Whether you're a small business or a large enterprise, AnyChat's flexible and user-friendly platform makes it easy to set up and manage your customer communication channels, saving you time and resources while improving the overall customer experience.
Features
Remove branding
Menu item scheduler
OneSignal integration
Twilio integration
Telegram integration
Perfex CRM integration
Prompt messages
Advanced email settings
Advanced form management
Questions
Q: Is planned Refresh UI/IX?
Hi guys! I'm a fan user of AnyChat and really impressed with all the amazing features you bring every week/month and is truly becoming a full replace for many tools but is not intuitive at all and even scary for business owners (we tried on a focus group and they reject to use as it seems too overwhelming) so I wonder if you are planning a reshesh on the UI/UX to make the product more intuitive,...
I think that working on UI/UX ultimately makes sense, but it's not the most important thing now. 🤔 You could also think about customizing, for example, the left menu, the ability to disable certain elements, the ability to move, change the order.
I agree with this. Improving an intuitive UI/UX is essential, especially for tools used to serve customers. I see this as a weakness of Anychat compared to competitors. Hopefully, it can be fixed soon. I believe hiring a UI/UX specialist would resolve this issue.
Anychat DB is powerful yet overwhelming for final users. Integrating all the chats, inboxes, tickets into one tab and inside this tab use hierarchy (ticket, live chat and handle to human goes first), tags (filter channels), and a customizable kanban (easy CRM). MSGBubble DB is a good example.
A simplified version of chatflow builder for final users will be really helpful. Amazing tool! 🙌
My 2 cents, The UI/UX is extremely important. The user experience far outweighs the functionality with this already feature rich platform. What I would like to see as part of the experience is a logical flow within the UI and those components grouped and structured a bit better. Good example is to guide the user through the setup and configuration process.
I will add, the platform UI in it's current form has made me step through things one by one and really get familiar with it to understand the logic and piece it all together. This will help when I will have to provide support to my customers.
I agree, UX/UI is extremely important. It's actually whats been preventing me from purchasing AnyChat. Then I saw their new widget vid on telegram and bought all 3 codes. Its beautiful and feature rich (well foundational features, looking forward to ecommerce integrations). Hoping it launches soon and the backend follows suit.
This would be a valuable addition that offers significant benefits. Examples of similar tools include ChatSimple and Chatbase. Improving the user interface (UI) and user experience (UX) will create a flywheel effect for Anychat platform in the long run.
Customers appreciate the versatility of AnyChat, praising its extensive features, seamless integration with multiple platforms, and highly customizable options. While some users encountered minor setup challenges and a learning curve, the overall consensus is that AnyChat is a game-changer for website communication. With a 4.8 overall rating and 109 reviews, it's a solid buy, especially with the 60-day money-back guarantee. Give it a try and experience the difference!
Hi, I have a lot of content (documents/photos) on a google drive with extra information that may not be on my web page. Is it possible to share a link to this drive with the AI so that it can use it for learning? Thanks, Keith
I'd also be very interested in a connection/integration to a live source. Google Drive would be ok but we also would like the ability to connect to Airtable where we keep our SOP's up to date.
VanChat has received positive feedback for its seamless integration with Shopify, natural and productive interactions, and exceptional support team. However, some users have noted missing features and suggested UI/navigation improvements. Despite these minor issues, VanChat remains a solid choice for those seeking AI chatbots for Shopify stores. With an overall rating of 4.8 and a 60-day money-back guarantee, it's worth considering for those looking to enhance their e-commerce customer service experience.
Customers appreciate Produktly for its seamless product tours, easy implementation of checklists, and efficient feedback widgets. Some users have pointed out minor drawbacks such as limited customization options and occasional confusion with the product tour function. However, with an overall rating of 4.4 and positive feedback, Produktly is a solid buy for those in need of such features. With a 60-day money-back guarantee, it's worth giving it a try.
Customers appreciate the WhatsApp Widget | Capture more leads (2025) for its exceptional customer support, continuous improvement, and ease of use. Some users have encountered minor issues with the user interface and initial setup. With an overall rating of 4.8 and 66 reviews, the product's value shines through. With a 60-day money-back guarantee, it's worth giving it a try for those seeking a reliable WhatsApp widget solution.
1. Can I deploy multiple chatbots under one white-label license, each on a different domain/client site? 2. Can each chatbot have separate flows, languages, and integrations? 3. Can I manage all clients from one admin dashboard? 4. Is there an API or Zapier/Make integration for automation?
Q: Not having folders and tracking in Tier 1 and 2 is holding me back from purchasing as well.
Seems like those 2 things + the ability to customize font and color should be foundational features across all tiers while the higher tiers focus on number of team members and custom domain.
Question: when you use a custom domain, does that mean our server would be hosting the files?
'Customers appreciate Vocal for its seamless voice recording and transcription capabilities, personalized communication, and prompt customer support. While some users find the embedded audio files take up space and longer audio files may encounter upload errors, the overall sentiment is overwhelmingly positive. With a 4.9 rating and 70+ reviews, Vocal is a solid buy, especially with the 60-day money-back guarantee.'
We are thrilled to announce that "Bit Assist," has reached an important milestone with over 1000 active installations! 🚀 This success wouldn't have been possible without your unwavering support and trust in our product. Thank you for being a part of our growing community.
Cheers to 1K active installations and many more to come!
The review summary: 'Customers are all about Bit Assist, praising its seamless integration of multiple social channels, user-friendly interface, and efficient customer support. There are a few hiccups like basic analytics and lack of message filtering, just small bumps on the road. Weighing the raves against the occasional grumbles, Bit Assist is hitting the mark and is a solid buy for those in need of a powerful customer engagement tool. With an overall rating of 4.9 and a 60-day money-back guarantee, it's definitely worth a try!'
Customers appreciate Support Board for its powerful features, responsive support, and seamless integrations. While there's a slight learning curve and some confusion around credits usage, the overall experience is positive. With an overall rating of 4.4 and a 60-day money-back guarantee, it's worth giving Support Board a try for those in need of a versatile live chat and chatbot solution.
I tested the chatbot out on your site and it looks nice. Your website too, well done.
Question for you: can we remove the Kotae branding? I'm not interested in reselling this to clients but I dont want any third party branding on the chatbot I have on my site.
Hello Beth, It has been a while since the initial question was posted about this product. However, you stated you've 'doubled' the number of templates. Do these new templates include platforms like TikTok? Also can these be used,bundled or sold as part of an upsell or upgrade with the my service to clients and/or customers? Or are they to be used exclusively on me "the buyers" social platform only
Customers are all about the 1020 Original & Unique Social Media Quotes Templates, praising its variety of designs, easy customization, and originality. There are a few hiccups like duplicate template sizes, but just small bumps on the road. Weighing the raves against the occasional grumbles, 1020 Original & Unique Social Media Quotes Templates is hitting the mark and is a solid buy for those in need of quote templates.
Access to advanced model (GPT-3.5, GPT-4o-mini, GPT-4o)
Questions
Q: "Removed Powered by" Watermark
Just wondering why it is that on Tiers 1 &2 the watermark remains..? It's not like one is using the tool for free or on a trial..It is a paid account (albeit on a lifetime deal)..
Thanks. Yes indeed it is encouraging that you have acknowledged that you will look into this. As you know the overwhelming majority of Appsumo users will mostly be those involved in the digital world as busines people, agencies etc. They are looking to buy and deploy tools that are white-labelled to them as service providers. I suggest you use the watermark for clients paying monthly
You're right that most AppSumo users expect white-label solutions, and it makes sense to reserve the watermark only for monthly-paying customers. I’ll definitely take this into account as we review our pricing and feature structure.
Q: Regarding Knowledge Base, Message Number and Model
Hi there! Just to make sure I’ve got this right: with Plan 1 I get 50 AI messages per month (so roughly enough for 5–10 visitors), and you don’t use any additional knowledge base besides the website, correct? Also, which model are you using? Thanks so much for your help, and all the best!