Closely Reviews

I used this to help scrape LinkedIn information and run campaigns, which it worked fairly well. Also, their technical support was excellent and on top of the issues. I'm going to continue to use them.

The only reason I rated this 4 and not 5 is that LinkedIn kept sending me threatening messages about using automation, but Closely support helped me through it.

Observation #1. 101 basic features. In 2025, those features will feel like something you can start generating by yourself via Claude. Basic features everyone else has offered for ages.

Observation #2. The product isn't evolving at all.
P.S. I'm not even taking into account their Apollo.io clone attempt because there's no chance it's anywhere near those systems; most emails are non-existent and/or outdated. This isn't the value, value is in what they can do around and for LinkedIn accounts.

Observation #3. LinkedIn restricts accounts more often than not (more and more). It was okay in the past, nowadays LinkedIn has gotten better with detecting those things, and Closely is not evolving at all, so here we are...

Observation #4. To recap, their product manager / CEO needs to understand users' needs and features that will help get better profile visibility, engagement, low-cost marketing, etc.

Proposing a DM feature but instead of on LinkedIn - on their platform type of features is a joke. 'Nice to have' features when you really don't know what to do next.

I'm sorry to say that Closely does NOT actually have a scraper. I tried to scrape a LinkedIn Search URL. It found 6 emails out of over 1,000 people. I ran the same search on LinkedHelper2, and they found hundreds. I told Closely this, and they told me that it's not a bug. They use their own database to provide me emails and are not actively scraping LinkedIn with their plugin! They are literally lying about having a chrome extension that scrapes leads. It doesn't and they won't fix it. This is what their tech support said, "We have checked an issue that you have previously reported and as we see, we don't have an emails of that contacts. I would like to inform you that we are updating our database every day..." So don't get this product if you need email scraping.

I had high hopes for Closely, especially with their attractive initial deal. However, my experience quickly turned frustrating. Within weeks of signing up and going through their warm-up campaign stage, I received notifications from LinkedIn that my account was flagged for automation, resulting in restrictions.

When I contacted Closely about this issue, they simply sent standard instructions: turn off campaigns, don't use new accounts, etc. I followed their advice - disconnected Closely and waited several weeks to let things cool down. When I tried again, I set everything to manual mode with extremely conservative settings (just 2 connections per day). Despite these precautions, within 24 hours, LinkedIn restricted my account again.

Throughout this ordeal, Closely's response remained the same - just generic messages with no real solutions. There was no sense of urgency or genuine attempt to help resolve the situation. I couldn't risk having my LinkedIn account permanently suspended, so I had to stop using their service entirely.

Key Takeaways:
* Account gets flagged by LinkedIn even with minimal automation settings
* Customer service only provides generic, unhelpful responses
* Risk of permanent LinkedIn account suspension is not worth it
* Even after following all their recommended precautions, issues persist
* No proper support or solutions when problems occur

My Linkedin got restricted twice using this tool. The first time I got a warning from LinkedIn, I contacted their support and asked for suggestions to follow. I followed exactly the same but got restricted 2 days later.