Dokan Cloud Questions

Showing 1 - 20 of 142 questions

Q: White Label

Is Dokan is purely whitelabeled?
Let's say I am taking your Tier 7 and I get 100 ecommerce sites and 10 marketplaces. And as you may assume- we are buying it for our webshop clients. We already running our website creation business in a fully (100%) whitelabelled platform. I am looking at Dukan for two reasons, one is multivendor and the other is Dukan having some interesting payment gateway integrations like Razor pay which we dont have currently in our whitelabeled platform. So the question is, when we make a site or marketplace for our clients, will it be fully whitelabelled? I am not asking about the end-user interface. The admin part of every ecomsite and multivendor marketplaces- will it be whitelabeled?

PAF17443PLUSJun 13, 2025
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Q: Multivendor Market Place

in 7th plan its says 10 market place. What it really means. Does it mean we can make 10 unique market places or we can have 10 vendors in our single marketplace.?

PAF17443PLUSJun 12, 2025
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Q: Filter by Variations/attributes

Can we filter by size or attributes?
Example :
filter t-shirt in Small and Red?

DigitalfastmindPLUSJun 12, 2025
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Q: Can I use for Multi-vendor vehicle online marketplace

Hi Dokan Cloud Team, I am considering using your platform for Multi-vendor vehicle marketplace as one of my use case. Will this use case fit your platform?

dewyemiPLUSJun 12, 2025
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Q: Can't add team member

I have a level 2 so I should be able to add one team member correct? In the team member addition portion it demands that I give a mobile phone number. My team member is not from NA. All numbers I put in do not work and give an error. Please fix!

13f3196b94d24c6abd955b56e32b3e50Jun 11, 2025
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Founder Team
Gausul_DokanCloud

Gausul_DokanCloud

Jun 11, 2025

A: Hello there,

Yes, you can add a member to Tier-2 without any issue. However, to understand exactly what’s going wrong, we’ll need to investigate the situation further.

I’ve noticed that you’ve already reached out to us about the same issue via our support ticket system, and I’ve responded there as well. Kindly continue the conversation through that ticket and cooperate by providing the...

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